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Privacy Policy

This Privacy Policy applies to the Urbano.in

Urbano.in recognizes the importance of maintaining your privacy. We consider maintaining your privacy as one of our topmost priorities.  We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://urbano.in and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Urbano.in is a property of Urbangreen Ecom LLP, having its office Located at Dhaleswar, Jail Ashram Road, Near Ashram Chowmuhani, Agartala-799007

Urbangreen Ecom LLP can be contacted through email at [email protected]

Information we collect

Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pin code, country, and ip address.

Payment and billing information. We might collect your billing name, billing address and payment method when you use our services. We never collect your credit/Debit card number or credit/Debit card expiry date or other sensitive details pertaining to your credit/Debit cards or other methods of transactions on our website. Online transactions will be processed by our online payment partner.

Information you post. We collect the information you post in a public space on our website or on a third-party social media site belonging to Urbano.in.

Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, the duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

Personal information that may be collected

We collect information directly from you when you register an account on our website. We also collect information if you post a comment on our websites or ask us a question through phone or email. Apart from this, when you visit our site, our systems collect details about your computer’s personal information like your IP address.  Please note that your IP address does not identify you personally. No use or Services available on this Website are directed towards children.  Urbangreen Ecom LLP does not knowingly collect Personal Information from children or sell its products to children.

Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes. We use the information to respond to your requests or questions.

We use the information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use the information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine the information we get from you with information about you we get from third parties.

We use the information for security purposes. We may use the information to protect our company, our customers, or our websites.

We use the information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products.

We use the information to send you transactional communications. We might send you emails or SMS about your account or confirmation of successful order placement.

We use information as otherwise permitted by law.

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors or courier partners. Some vendors may be located outside of India.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it. Or, we might also share information when we are investigating potential fraud.


Third-party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

BY USING THIS WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF THIS PRIVACY POLICY, URBANGREEN ECOM LLP RESERVES THE RIGHT, IN OUR SOLE DISCRETION, TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY AT ANY TIME.

 If you have any questions about this Policy or other privacy concerns, you can also email us at [email protected]

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.